Director, Business Systems

<div class="content-intro"><p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p></div><div class="section page-centered"> <div> <p class="font-claude-response-body break-words whitespace-normal">Figma's Business Systems team enables our go-to-market, finance, and operational functions by building and scaling the systems that power the business. As we continue to grow, we're looking for a Director of Business Systems to lead four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC.</p> <p class="font-claude-response-body break-words whitespace-normal">In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery.</p> <p class="font-claude-response-body break-words whitespace-normal">This is a full-time role that can be held from one of our US hubs or remotely in the United States.</p> <h4 class="font-claude-response-body break-words whitespace-normal"><strong>What you'll do at Figma:</strong></h4> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Sponsor and oversee major business systems implementations, integrations, and transformation initiatives</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio</li> </ul> <h4 class="font-claude-response-body break-words whitespace-normal"><strong>We'd love to hear from you if you have:</strong></h4> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs</li> <li class="font-claude-response-body whitespace-normal break-