Workplace Generalist

<div class="content-intro"><p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p></div><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">We're looking for a Workplace Generalist to join our San Francisco hub and play a critical role in shaping an exceptional in-office experience for Figmates and visitors. As part of the Workplace team, you will ensure our space is welcoming, well-maintained, and operationally excellent. You'll support daily facilities operations, vendor partnerships, on-site events, and office programs that bring our culture to life.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">This role moves quickly and requires someone who brings sharp attention to detail, strong customer service instincts, and calm, organized thinking when priorities compete. You'll work closely with partners across the Workplace, People, Security, and IT teams, as well as with external vendors.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">This is a full-time, in-person role based in our San Francisco hub.</p> <h4>What you’ll do at Figma:</h4> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">Conduct daily walkthroughs to ensure a clean, safe, and well-organized workplace environment.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own day-to-day workplace operations, identifying and implementing improvements that enhance efficiency and the employee experience.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage the workplace ticketing system, ensuring timely resolution, clear communication, and consistent follow-through.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate office repairs, maintenance, and vendor partnerships, escalating issues as needed.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support and manage onsite programs including food, snack, and beverage services.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Oversee office supply inventory, restocking, organization, and ordering for shared spaces.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support space planning, furniture moves, and layout updates, partnering with internal teams as needed.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with internal events, offsite coordination, health & safety protocols, and workplace budgeting support.</li> </ul> <div class="section page-centered"> <h4>We'd love to hear from you if you have:</h4> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">2+ years of experience in workplace operations, facilities, or office management — ideally within a high-growth startup or tech environment, including experience supporting executive-level stakeholders.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Track record of delivering excellent customer or employee-facing service, with the ability to stay sharp and composed in high-volume, high-demand environments.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven experience managing vendors, workplace programs, and day-to-day facilities operations, with a solution-oriented and proactive approach.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent communication, organization, and time management skills, including the ability to clearly document processes and prioritize competing requests.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven ability to work independently and cross-functionally, taking ownership of competing priorities and exercising sound judgment in a fast-moving environment.</li> </ul> <h4>While not required, it’s an added plus if you also have:</h4> <ul> <li class="font-claude-response-body whitespace-normal break-wo